Frost & Sullivan Principal Analyst Nancy Jamison and Avaya VP of Engagement Applications Yogen Patel discuss the importance of matching customers with the best agent based on parameters to optimize resources and to enable extraordinary customer journeys.
- Category
- Avaya

Be the first to comment
Up Next
Autoplay
-
This is Avaya Oceana: Personalized Customer Journey Map
by avaya 339 Views -
Choose Avaya Oceana - Because Experience is Everything
by avaya 274 Views -
This is Avaya Oceana: Comprehensive Analytics Beyond the Contact Center
by avaya 306 Views -
This is Avaya Oceana: Empowering Agents with Context
by avaya 269 Views -
This is Avaya Oceana: Smart, Personalized & Transformative
by avaya 219 Views -
Avaya Oceana Solution for Agents and Supervisors
by avaya 224 Views -
This is Avaya Oceana: Integrated Journey Map to Delight Customers
by avaya 224 Views -
Avaya Oceana Solution: Redefine Your Managers' Experience
by avaya 346 Views -
Avaya Oceana & Avaya Breeze - Extend & Customize the Customer Experience
by avaya 251 Views -
Avaya Oceana - Managing the Customer Journey
by avaya 235 Views -
QSFP28 100G Optical Transceivers in the New Data Center
by admin 359 Views -
How much is a 100G QSFP28 transceiver?
by admin 288 Views -
How about the feature of QSFP28 QSFP+ SFP+ XFP CWDM DWDM BIDI module? (LD, PD, Tx Power, Rx Sens )
by admin 286 Views -
Finisar Demonstrates 100G QSFP28 ER4f Transceiver at ECOC 2017
by admin 271 Views -
QSFP28 100G testing between Arista and Huawei
by admin 296 Views -
QSFP28 100G Transceivers in the New Data Center
by admin 333 Views -
Unboxing and Replace QSFP Broken || JNP QSFP 100G SR4 || SFP Module || Juniper
by admin 318 Views -
100G Transceivers Development
by admin 208 Views -
QSFP28 100G Transceivers: Key Features and Applications
by admin 385 Views -
Finisar QSFP28 Family Transceiver Demonstration at OFC 2015
by admin 306 Views
Add to playlist
Sorry, only registred users can create playlists.