Avaya - RSS Feed

Avaya's Hotel of the Future - Omnichannel Hospitality Solutions

Tue, 25 May 2021 14:09:19 +0000

Watch how Avaya's omnichannel hospitality solutions deliver personal, collaborative customer experiences at every touch point. Improve staff productivity and efficiency with advanced communications that keep your business moving, whether you provide casual fare or plush accommodations.

Learn more at http://www.avaya.com/en/solution/hospitality/

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Take Advantage of Avaya Healthcheck Diagnostic Tools

Tue, 25 May 2021 14:09:19 +0000

Avaya Healthcheck brings together 4 separate tests and thousands of different diagnostic routines in one set of tools. Healthcheck is available to all Avaya Support customers.

Learn more at http://www.avaya.com/blogs/archives/2017/02/new-avaya-healthcheck-tool.html

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Avaya Messaging Automation - Healthcare Chatbot Demo

Tue, 25 May 2021 14:09:19 +0000

Watch this Avaya Messaging Automation demo of the Healthcare Chatbot, an Artificial Intelligence tool which helps patients obtain information without having to interact with agents. It uses learned and directed dialog interactions from historical data to address patient queries, or where necessary, handover to agents for further assistance.

Learn more at http://www.avaya.com/en/solution/healthcare/

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Patient Appointment Reminder Demo

Tue, 25 May 2021 14:09:19 +0000

This video demonstrates the Patient Appointment Reminder solution which proactively reminds patients of appointments and facilitates the management of these appointments to improve patient attendance rates and clinical productivity.

Avaya Surge Solution - Healthcare IoT Security Demo

Tue, 25 May 2021 14:09:19 +0000

This is a demonstration of the Avaya Surge solution, which helps secure, automate, and manage the healthcare Internet of Things to mitigate cyberattacks and ease edge device management and configuration.

Learn more at https://www.avaya.com/en/product/avaya-surge-solution/

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Care Team Collaboration Demo

Tue, 25 May 2021 14:09:19 +0000

This is a demonstration of the Care Team Collaboration solution, which helps identify and assemble the most appropriate, available resources quickly, and facilitates communication and collaboration within the team proactively and automatically.

Avaya Health Check in Minutes Instead of Hours

Tue, 25 May 2021 14:09:19 +0000

Instead of taking hours, now you can check the health of your Avaya solution in a couple of minutes.

What Does the Hotel of the Future Look Like? It Looks a lot like Avaya!

Tue, 25 May 2021 14:09:19 +0000

What Does the Hotel of the Future Look Like? It Looks a lot like Avaya!

Avaya Support Maximizes Enterprise Performance with Avaya Expert Systems

Tue, 25 May 2021 14:09:19 +0000

See how Avaya Support helps thousands of enterprises maximize network performance with Avaya Expert Systems.

Learn more at http://www.avaya.com/en/service/support-advantage/

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Kroenke Sports Connects Fans More Easily & Readily With Avaya

Tue, 25 May 2021 14:09:19 +0000

See how Avaya and Kroenke Sports and Entertainment deliver extraordinary fan experiences at the Pepsi Center. From WiFi to interactive fan engagement walls, it is one of the most innovative communications experiences for fans, and a reliable and more secure networking environment for its owners.

Learn more about how Avaya has partnered with Kroenke at http://bit.ly/2dh8mC6

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HIMSS17 Recap

Tue, 25 May 2021 14:09:19 +0000

Thank you to everyone who came by the Avaya booth during #HIMSS17. We look forward to seeing you next year.

HIMSS 2017 Avaya Booth Overview

Tue, 25 May 2021 14:09:19 +0000

View this video for an overview of Avaya's booth at HIMSS which features solutions for Care Team Collaboration, Virtual Patient Care Centers, Securing and Managing a healthcare environment and more.

Introduction to the Avaya HIMSS Booth

Tue, 25 May 2021 14:09:19 +0000

It's Day 3 at #HIMSS17 & a great time to hear about all the #healthcare specific solutions Avaya offers. Stop by booth 8061 to learn more.

Avaya Oceana - Managing the Customer Journey

Tue, 25 May 2021 14:09:19 +0000

Avaya Oceana gives your agents a complete picture of each customer's journey. This 45-second video provides a quick overview of managing the customer journey and engagement with Avaya Oceana.

Learn more at http://www.avaya.com/en/solution/avaya-oceana-solution/

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Avaya Oceana Co-Browsing Demo - The Tools You Need to Close the Sale

Tue, 25 May 2021 14:09:19 +0000

Your customer wants to buy, but is having trouble completing the transaction. Instead of trying to explain what to do, Avaya Oceana lets you show how to get it done with co-browsing. This 50-second video provides a quick overview of co-browsing with Avaya Oceana.

Learn more at http://www.avaya.com/en/solution/avaya-oceana-solution/

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Avaya Oceana & Avaya Breeze - Extend & Customize the Customer Experience

Tue, 25 May 2021 14:09:19 +0000

In today's multi-touch world, you need to respond in all the ways your customers want to interact with you. Avaya Oceana is based on the innovative Avaya Breeze development platform, enabling you to use Breeze's simple drag-and-drop interface to extend and customize the customer experience. This 60-second video provides a quick overview of how Avaya Oceana with Avaya Breeze can customize the ways you communicate with your customers.

Learn more at http://www.avaya.com/en/product/avaya-breeze/

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A Seamless Customer Experience

Tue, 25 May 2021 14:09:19 +0000

To make sure customers get the right experience, Avaya Oceana uses attribute based matching to route interactions to the right resource the first time. This 50 second video provides a quick overview of how Avaya Oceana with attribute based matching enables a seamless customer experience.

Avaya Oceana - A Customer Experience for Today's Multi-Touch World

Tue, 25 May 2021 14:09:19 +0000

They are your best customers. To keep their loyalty, you need to deliver a customer experience that's smarter, contextual, responsive to wherever they are in their journey. Are you ready? You are with Avaya Oceana. This 40-second video provides a quick overview of Avaya Oceana and how it enables an entirely new way to design, deliver and manage customer engagements.

Learn more at http://www.avaya.com/en/solution/avaya-oceana-solution/

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Avaya Oceanalytics - Analytics for Your Omnichannel Environment

Tue, 25 May 2021 14:09:19 +0000

Avaya Oceana delivers powerful real-time visualization of the customer journey. Receive real-time analytics across all channels with Avaya Oceanalytics. This 50-second video provides a quick overview of Avaya Oceanalytics.

Learn more at http://www.avaya.com/en/solution/avaya-oceana-solution/

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Avaya Director of Product Management on UC&C Innovations

Tue, 25 May 2021 14:09:19 +0000

IDC Analyst Rich Costello and Avaya Director of Product Management Paul Relf discuss how Digital Transformation Powers the New UC Work Experience.

Learn more at http://www.avaya.com/en/solution/unified-communications/

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